Case Studies – Darren Trautwein

Case Study: MerckEngage Health Partnership Program – Leading UX and Digital Innovation

Objective: Enhancing Patient Engagement and Trust Through Digital Innovation The MerckEngage Health Partnership Program was strategically designed to drive: This initiative aimed to create a robust mu…

Case Study: Guild Mobile Loan Application – Revolutionizing Mortgage Access Through Seamless Technology

Challenge: Streamlining the Mortgage Application Process for a Mobile-First World This initiative focused on designing and implementing a mobile loan application for Guild Mortgage to enhance borrower…

Case Study: Guild Lead Generation Platform Design – Strengthening Relationships Between Loan Officers and Borrowers

Challenge: Enhancing Lead Generation and Relationship Management in the Mortgage Industry for Guild This initiative aimed to design an advanced lead generation platform for Guild Mortgage, addressing …

Case Study: Employee Development Experience – A Strategic Framework for Continuous Improvement and Employee Engagement at Merck

Challenge: Enhancing Employee Growth Through Structured Development Programs This framework focuses on building a dynamic employee development experience at Merck, addressing key challenges: Solution:…

Case Study: Digital Learning Transformation at Merck – Enhancing Learner Engagement and Outcomes

Challenge: Revolutionizing the Digital Learning Experience Merck aimed to create a cutting-edge digital learning platform to meet the diverse needs of employees across roles and regions. The challenge…

Case Study: RevUp by Agile SDE – Revolutionizing Revenue Cycle Management

Challenge: Enhancing Revenue Cycle Management with Actionable Insights and CustomizationRevUp by Agile SDE aimed to transform the complex world of revenue cycle management into an intuitive, efficient…

Case Study: AON – Enhancing User and Client Management Platforms

Challenge: Improving Administrative Efficiency and User ManagementAON faced the challenge of enhancing its user and client management system to streamline workflows for administrators and improve plat…

Case Study: USGA’s TPP Tournament Setup and Scoring Applications

Challenge: Streamlining Tournament Management for Efficiency and User ExperienceThe United States Golf Association (USGA) faced the challenge of improving the Tournament Pairing Program (TPP) and asso…

Case Study: YOO Challenge App – Gamifying Fitness to Drive Engagement

Challenge: Encouraging Consistent Activity Through Gamification and Behavioral NudgesThe YOO Challenge App faced a unique challenge: to motivate users to stay active consistently while fostering a sen…

Case Study: Biocanic’s Health Intelligence Platform for Functional Practitioners

Challenge: Simplifying Complex Health Data Management for PractitionersAt Biocanic, the challenge was to develop a health intelligence platform that addressed the intricate needs of functional and int…

Case Study: Heartery’s AI-Driven Hypertension Management Platform

Challenge: Simplifying Hypertension Management with AI-Driven InterventionsAt Heartery, the challenge was to create a digital platform that empowered individuals to manage hypertension effectively usi…

Case Study: PHH Mortgage’s LoanSpan Platform Modernization

Challenge: Improving Efficiency and Alignment in Correspondent Lending WorkflowsAt PHH Mortgage, correspondent lending processes were hindered by disjointed systems, manual workflows, and inconsistent…

Case Study: 7-Eleven’s Point-of-Sale (POS) System Redesign

Challenge: Overcoming Usability Issues in a Dynamic Retail SettingIn 7-Eleven’s fast-paced retail environment, Point-of-Sale (POS) systems faced several usability challenges that disrupted store opera…

Case Study: PepsiCo’s Data Visualization Transformation

Challenge: Addressing Complexity in Data-Driven Decision Making In PepsiCo’s complex enterprise environment, the absence of unified, actionable insights across diverse user personas—executives, produc…

Case Study: RxNetwork – Transforming Medication Adherence Through Engagement

Challenge: Addressing the Problem of Medication Non-AdherenceRxNetwork sought to address the critical issue of medication non-adherence, which impacts patient outcomes, increases healthcare costs, and…